Privacy Policy

Last Updated: February 15, 2025

1. Introduction

Welcome to Ask Dubai. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and mobile application.

2. Information We Collect

We collect various types of information, including:

Personal Information: Name, email, phone number, and other details you provide when registering or contacting us.
Usage Data: Information about how you interact with our app and website, including IP address, device type, browser details, and app activity.
Location Data: If you grant permission, we collect location data to provide location-based services.
Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze traffic, and personalize content.

3. How We Use Your Information

We use collected data to:

Provide, operate, and improve Ask Dubai’s services.
Personalize user experience and content.
Analyze app and website usage trends.
Respond to user inquiries and support requests.
Comply with legal obligations and enforce our terms.

4. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

Service Providers: Third-party vendors who assist in app functionality, analytics, and customer support.
Legal Compliance: If required by law or in response to valid legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We take reasonable measures to protect your data from unauthorized access, alteration, and misuse. However, no online service can guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal data.
Opt-out of certain data collection practices.
Request data portability.

To exercise your rights, contact us at support@askdubai.com.

7. Third-Party Links

Our app and website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

Ask Dubai is not intended for children under 13, and we do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this policy periodically. We will notify users of any significant changes.

10. Contact Us

If you have any questions or concerns, contact us at:

Email: support@askdubai.com